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We very much hope that your booking and visit with us goes well.  However, we acknowledge that sometimes things do not go to plan and we'd like to hear about it.  

If you have a comment or a complaint about any aspect of our service, you can either write in or email us using the addresses below:

Theatre Manager
New Theatre
Park Place
CARDIFF
CF10 3LN

ntmailings@cardiff.gov.uk


All letters / emails will be acknowledged with a detailed response following, if applicable.