How to Book
Box Office: 07925 659065
You book your tickets online, over the
phone, by email or in
person. You can also book tickets as a
group.
Full Terms & Conditions
Reserved seats
Some seats are reserved for:
You cannot book these seats online. Please call
or email our friendly team who will do their best to help
you. You can use the Next Generation Lite app
when phoning the Box Office. By connecting your phone to a Relay
Assistant, the app allows you to read what the other person is
saying and either talk or type your
response.
You can also enquire by email:
ntmailings@cardiff.gov.uk
Find more information about booking tickets as a
disabled audience member on our Bookings and discounts
page
Book online
You can book online 24 hours a day, 7 days a
week via our secure
online Box Office (this link will open in a new
window).
Book by phone
Call our friendly Box Office team on 07925
659065 (Monday - Friday 09:00 - 16:00). Please note, we are unable
to respond to text messages or voicemail on this
number.
Book by email
Drop us a line at
ntmailings@cardiff.gov.uk
Book in person
You can pop in and book tickets at either the
New Theatre orSt. David's
Hall.
* This service is currently unavailable at
both venues.*
Group bookings
We offer a dedicated service for bookers of 8 seats or more (20
or more for pantomime).
Benefits include:
-
Seats reserved to suit your group's
requirements
-
Group discounts on many performances
-
Flexible payment dates that allow you to give
final confirmation of numbers close to the performance
date
-
Advice on travel arrangements and accommodation
if you're visiting from out of town
-
The ability to preorder your interval
drinks
Call our Group Sales Organiser, Chris
Blackler direct on 029 20 878 878 or email your contact
details - including daytime telephone number - to
cblackler@cardiff.gov.uk and she will call you back.
Book Tickets Now
Seating Plan

View our seating plan by clicking on the image above.
This seating plan is provided to give an impression of the
auditorium layout. The actual position of some seats may vary
slightly from this plan.