Ticketing Service Charge
You may not be aware that most of our ticket income - and in
some cases all of it - is given over to show producers.
Therefore to enable us to continue a high quality and local Box
Office service we have a Ticketing Service
Charge. The alternative to this would be to use an
external ticket agency, however they will not be able to offer the
same quality of service and would charge a higher booking fee.
The Ticketing Service Charge
of £3.95 applies to most bookings by all
payment methods, whether you book on the phone, online or in
person. The £3.95 is added to your total bill, not added per
ticket. We felt it important to make the application of this
charge as clear as we are able and have kept its level as low as
possible. We are confident that this charge is lower than for
most comparable venues.
To ensure that you pay the Ticketing Service Charge as
infrequently as possible, we recommend that you book all of the
tickets for all of the shows you wish to see in one go. If
your tickets come to more than £75, please consider using
our Delayed Payment
Scheme which will split your bill over 4 equal payments at
no extra cost to you. Details are available on our website or
from the Box Office.
Exemptions to the Ticketing Service Charge are:
School party bookings
Standby / Student Special bookings
Info sheet (pdf format)