Audio Described

For audio described performances, seats are reserved in the front rows of the stalls for visually impaired audience members. We allow the use of mobile phones as a visual aide for these performances, provided that audience members do not record the performance on their devices.

Audio description is a live commentary given by a trained describer, interspersed with the actors' dialogue.

Reduced price tickets are available in the front Stalls for each visually impaired visitor and one companion. You can book these tickets by calling our box office on  0343 310 0041.

Members of the hynt scheme can bring a companion at no extra cost.

Access audio description

Using the Sennheiser MobileConnect app on your personal device allows you to access our audio described performances.

You can find instructions on how to install and use MobileConnect on our website or listen to an audio version of the instructions.

If you are not able to use your own device, we have a limited number of devices available for you to borrow during the performance. Please bring your own headphones to plug into our devices.

Support dogs

Hearing dogs, guide dogs and assistance dogs are welcome in the theatre. We can offer suitable seats on request when you book. Staff can care for support dogs during your visit on request. If you would like to arrange this in advance please phone the Front of House Management office on 029 2087 8790.

Please ask for information on special effects that might affect the comfort of your dog during the performance.