New Theatre, Cardiff
Wed 3 April 2024
WHAT IS A “PHONE-FREE SHOW”?
Just as it sounds. Use of phones/digital devices will not be permitted in the performance space.
HOW DOES IT WORK?
Upon arrival at the venue, Yondr (the phone-pouching company hired to do this) will have staff available to help you put your phone in a lockable pouch which you keep throughout the night. There will be ticket writers on site to assist if you had a mobile ticket on your phone. If you have reserved seating please take note of your Block, Row and Seat Number from your digital ticket before you arrive at the venue.
WHAT IF I HAVE AN EMERGENCY AND NEED TO ACCESS MY PHONE?
You can unlock your phone from the pouch at any time by going to the clearly marked ‘Phone Use Area’ located within the venue. Please see any usher or Yondr staff if you need help finding it.
WHAT ABOUT BARS OR MERCHANDISE?
Please bring your physical credit/debit card with you for use at the bar/concessions in the venue.
WHY ARE YOU DOING THIS & IS IT MANDATORY?
Yes, it is mandatory. We’re convinced this makes for a better show for everyone involved. Our eyes open a bit wider, and our senses are slightly more heightened when we lose the technology crutch we’ve become accustomed to. And yes, it’s a non-negotiable deal.
A £3.65 transaction fee may apply to your order.